User Agreement

At Neo-Green Herbs INC, we strive to provide our valued customers with high-quality products and an exceptional shopping experience. While we take great care to ensure the accuracy and satisfaction of every order, we understand that circumstances may arise where you need to inquire about returning an item. To maintain clarity and fairness for all parties involved, we have established the following return policy. Please review it carefully before making a purchase.

1. Special Suggestion

1.1. This website and the users of this website agree to provide Internet-based and mobile network related services (hereinafter referred to as "network services") in accordance with the provisions of this Agreement and the operating rules published from time to time. In order to obtain the network services, the service users (hereinafter referred to as "users") shall agree to all terms of this Agreement and complete all registration procedures according to the prompts on the page. By clicking the "Agree" button during the registration process, the user fully accepts all the terms of this Agreement.

1.2. After registration , this website will give each user a user account and the corresponding password, the user account and password is responsible for the custody of the user; The User shall be legally responsible for all activities and events carried out under his/her User account.

2. Service Content

2.1. The specific content of this web service is provided by this website according to the actual situation, such as search, image download, product purchase, E-mail, etc.

2.2. This website only provides the relevant network services, in addition to the relevant network services related equipment (such as personal computers, mobile phones, and other devices related to access to the Internet or mobile network) and the necessary fees (such as telephone and Internet access fees paid for access to the Internet, mobile phone fees paid for the use of mobile networks) should be borne by the user.

3. Service change, interruption or termination

This website needs to regularly or irregularly provide network services platform (such as Internet websites, mobile networks, etc.) or related equipment to repair or maintenance, such as such circumstances caused by the network service within a reasonable period of interruption, this website does not have any responsibility for this, but this website should be notified in advance as far as possible.

4. Use Policy

4.1. Users must provide accurate personal information to this website when applying for the use of this website network services, and must update in time if there is any change in personal information.

4.2. Users should not transfer or lend their accounts or passwords to others. If you find that your account has been illegally used by others, you should immediately notify this website. This website does not assume any responsibility for the illegal use of accounts and passwords due to hacking or negligence of the user.

4.3. In the process of using the network services of this website, users must follow the following principles:

-Comply with the relevant laws and regulations of the United States

-Comply with the relevant laws and regulations of the Hong Kong

-Comply with all network protocols, regulations and procedures relating to network services.

-Do not use the network service system for any illegal purpose.

-Do not use the network service system of this website to carry out any behavior that may adversely affect the normal operation of the Internet or mobile network.

-Users may not use the Web services provided by this website to upload, display or disseminate any false, harassing, defamatory, abusive, threatening, vulgar and obscene or any other illegal information.

-Users shall not infringe any patent, copyright, trademark, reputation or any other legitimate rights and interests of any other third party.

-If you find any illegal use of user accounts or account security vulnerabilities, you should immediately notify this website.

5. Intellectual Property

Any text, pictures, graphics, audio and/or video materials contained in the Web services provided by this website are protected by copyright, trademark and/or other property ownership laws, and shall not be directly or indirectly published, broadcast, adapted or redistributed in any media without the consent of the relevant right holders. Or be used for any other commercial purpose. All such information or any part of such information may be kept on a computer only for private and non-commercial use. The Website shall not be liable in any way to the User or any third party for any delays, inaccuracies, errors and omissions arising from or in connection with the transmission or delivery of all or part of the above information, or for any damages arising therefrom or arising therefrom.

6. Privacy Protection

6.1. The protection of user privacy is a basic policy of this website, this website guarantees not to disclose or provide third parties with a single user's registration information and non-public content stored on the website when users use network services, except for the following circumstances:

-Obtain prior explicit authorization from the user.

-In accordance with relevant laws and regulations.

-In accordance with the requirements of relevant government authorities.

-To safeguard the interests of the public.

-To safeguard the legitimate rights and interests of the website.

6.2. This website may cooperate with a third party to provide users with relevant network services, in this case, if the third party agrees to assume the same responsibility as this website to protect the privacy of users, the website has the right to provide the user's registration information to the third party.

6.3. Without disclosing the privacy information of a single user, this website has the right to analyze the entire user database and make commercial use of the user database.

7. Disclaimer

7.1. The user expressly agrees that the use of the services of this website will be entirely at his own risk; All consequences arising from its use of the network services of this website are also borne by its own, and this website does not assume any responsibility for users.

7.2. This website does not guarantee that the network service will meet the requirements of users, nor does it guarantee that the network service will not be interrupted, nor does it guarantee the timeliness, security and accuracy of the network service.

7.3. The site does not guarantee the accuracy and completeness of external links set up for the convenience of users, and the site does not assume any responsibility for the content of any pages that are not under the actual control of the site.

7.4. This website does not assume any responsibility for network service interruption or other defects caused by force majeure or uncontrollable reasons, but will do its best to reduce the loss and impact caused to users.

8. Liquidated Damages

8.1. If this website violates the relevant laws, regulations or any provisions of this Agreement and causes losses to users, this website agrees to bear the resulting damage liability.

8.2. The User agrees to protect and maintain the interests of this website and other users, if the user violates the relevant laws, regulations or any provisions of this Agreement and causes losses to this website or any other third party, the user agrees to bear the damage caused by the liability.

9. Protocol Modification

9.1. This website has the right to modify any terms of this Agreement at any time, once the content of this agreement changes, this website will prompt users to modify the content in an appropriate way.

9.2. If you do not agree with the changes made by this website to the relevant terms of this Agreement, the user has the right to stop using the network service. If the user continues to use the network service, it is deemed that the user accepts the modifications made by the website to the relevant terms of this agreement.

10. Service of Notice

10.1. All notices of the website to the user under this Agreement may be made by means of web announcements, E-mail, mobile phone short messages or regular mail transmission; Such notice shall be deemed to have been delivered to the addressee on the date it is sent.

10.2. The notice of the user on this website shall be delivered through the correspondence address, fax number, E-mail address and other contact information officially published on the website.

11. Jurisdiction of Law

The formation, execution and interpretation of this Agreement and the settlement of disputes shall be governed by and governed by the laws of the United States.

The formation, execution and interpretation of this Agreement and the settlement of disputes shall be governed by and governed by the laws of the Hong Kong.

12. Other Rules

12.1. This Agreement constitutes the entire agreement between the Parties on the matters agreed herein and other related matters, and no other rights are granted to the parties hereto except as provided herein.

12.2. If any provision of this Agreement is invalid or unenforceable in whole or in part for any reason, the remaining provisions of this Agreement shall remain in full force and effect.

12.3. Headings in this Agreement are for convenience only and should be ignored in the interpretation of this Agreement.